It's how corporate America communicates. Scheduling a meeting? Send an e-mail. Need that report right away? Send an e-mail. Are there serious issues in the department? Nothing a chain of e-mails can't solve. The volume of e-mails has exploded in recent years with over 170 billion now being sent daily around the globe. That's 2 million every second! But many in business now worry this tool for easy communication is actually making it harder to communicate. One Chicago based CEO has a solution to this problem. It’s called “No E-Mail Fridays”. When CEO Jay Ellison finally had it with e-mail, he sent out a memo announcing "No E-mail Fridays." His memo made it clear…
"Get out to meet your teams face-to-face.
Pick up the phone and give someone a call...
I look forward to not hearing from any of you,
but stop by as often as you like."
Despite all the benefits e-mail offers, we tend to use it as a kind of a tool to hide behind issues, versus getting up and talking to people. In addition to being impersonal and tedious, studies show e-mail can also be confusing and lead to misunderstandings in the workplace, particularly with bosses. As a medium, it's inherently ambiguous. There's not as much information conveyed. The pitch of your voice, the speed with which you say something, that emotional tone that's carried in your voice just isn't there.
So it’s time to close Outlook. Get up and go say “Hey, what’s up?” Real live conversation – it’s a beautiful thing.
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